We're excited to have you apply to our team!Experienced Cleaning Associate Application - Step 1 of 3Today's Date: *Name *FirstLastEmail *Date of Birth (mm/dd/yyyy) *Phone number *Address *City *State *How did you hear about us?NextWe're looking for experienced cleaners who want to add more clients to their cleaning scheduleHow many years of PAID professional cleaning experience do you have? (e.g. cleaning for current residential clients, hotels, offices). Cleaning your own house or a friend/family members house does NOT count *0 Less than 11-22+Do you have your own, reliable transportation? *YesNoAre you currently working? *YesNoAre you currently cleaning for your own residential clients? *YesNoDo you have a partner that you currently clean with? *Nope just me!I sure do!Do you have an active smart phone with internet access? *YesNoDo you have or willing to purchase your own cleaning supplies and equipment to clean homes before starting with us? *YesNoAs a contractor, it's expected you have your own tools for the job. What supplies/equipment do you currently have and are willing to purchase to clean homes before starting with us?VacuumMop and broomPaper towels, spongers, microfiber clothsGeneral cleaning solutions (windex, oven cleaner, all purpose cleaner)I'm not willing to provide my own suppliesDo you have general liability insurance? *Yes I do and am willing to submit proof of coverageNo, but I'm willing to obtain it within 30 days of starting if you provide me with some contactsNo, and I'm not willing to invest in my growth even though I'll easily make the money back within 1-2 cleaningsAs an independent contractor, you are in charge of your own taxes, mileage, the purchase and replenishment of your cleaning supplies and equipment, and gas. Are you okay with this? *YesNoHow many days per week will you commit to cleaning for Marvelous Maids *012-34+Are you authorized to work in the USA? *YesNoWhat is English level *FluentBeginnerNoneDo you have any pre-existing medical conditions that would prevent you from performing the duties of this job *YesNoHave you ever been convicted of a felony *YesNoTime commitment: This job requires you to clean houses that are within a 15 mile radius of Aurora, IL or a 15 mile radius of Wheaton IL. This means it can take up to 45 min each way in traffic for you to arrive at your clients house, and to return home. In addition, each house takes on average 2.5-4.5 hours to clean. Meaning cleaning one house can take up to 6 hours of your day, is this something you have the flexibility with your current schedule/commitments? *YesNoThe start time for cleaning most houses is between 8AM - 3PM Monday through Saturday. Rarely does a cleaning start past 3:30PM. Do these start times work with your current schedule? *YesNoPlease describe, in detail, your RECENT paid professional cleaning experience *i.e. How many years of cleaning experience do you have? What cleaning companies, janitorial or custodian services have you worked for, if any?NextWhat services do you offer? *Washing dishesStandard CleaningBaseboardsCarpet CleaningBed sheet changingAirbnbMove out cleaningWindow detailingCommercial office cleaningNone of theseSituational QuestionsWe have many suggested systems in place to help ensure a good customer experience (before and after pictures, sign off forms, effective communication with client etc.). Not following those systems can result in customer complaints and refunds. If it's found that a customer complained about your work, and you did not follow these systems, and the customer demands a refund instead of a reclean, it's expected you provide a partial refund of your earnings to the customer. Are you okay with this? *YesNoIf you are constantly receiving complaints from different customers on the same area (i.e. "the floors had streaks"), and you're not quite sure what you're doing wrong. How would you handle the situation? *A cleaning is taking longer than intiailly expected, and it doesn't look like you're going to finish on time. In addition, you have another commitment you planned to get to after the cleaning. How do you handle that situation? How do you prevent it from happening in the future? *WebsiteSubmit
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